Why is everything sold out?
Please keep in mind that all my designs are handmade by myself and that it takes a lot of time to create them. I can only create a limited amount for each release.
I am constantly working on new items, please be a little patient. :)
Will you make these ears again? / Do you do re-releases?
Some designs, which are not explicitly described as OOAK (One of a kind) and for which the demand is particularly high, I will probably make again. Most of the time, these will still have a few minor changes. However, usually successive releases will not have the same theme. The only exception are the "Classic Cow ears" these can also be part of consecutive releases.
Where are you located? Do you ship to my country?
I am located in germany in a small city called “Radevormwald” - but no worries, I ship worldwide. :)
How much do your ears cost?
The usual price range is between 69-199 €, depending on size, detail, painting and accessories. Prices may vary for special designs.
How much is that in my currency?
I don't know all the currencies by heart and the currency rates change very frequently. You can easily just google "69 € in $" for example and you will get the result.
How often do you restock your store?
I usually make 1 monthly release. I am a one woman business and creating handmade items needs some time.
When is the next release?
The date and time are always announced on my website (Header and slider), on my Instagram account (Story highlight "Next Release") and in my TikTok bio. Sometimes the date is not updated directly after the last release, but this usually happens within the next few days.
Do you have any tips for buying something?
I recommend to create an account and save your address before your purchase, this will save you time at the checkout. Please double check your address. If the address is incorrect, there may be problems with delivery. Please use your real name and not nick names or fantasy names. Even a wrong name can cause that the package can not be delivered. I always give the date and the exact time of the release. I recommend to go to the shop page with the current release category a few minutes before the release already and refresh it a few times at the announced time until the products show up.
What time is this in my country?
I don't know all time zones by heart, but you can easily google for it e.g. "April 24th 8pm CET" and the corresponding time for your time zone will be displayed. If you have problems with the different time zones please check out the countdown story on Instagram, you can always find it in my Story highlight "Next Release".
Do you take custom orders?
I’m sorry, I currently do not take custom orders. From time to time I accept orders for cow ears with custom color spots and horns. These are also awarded in my shop or via auction on Instagram. When I have free slots for full custom commissions I will announce it here and on Instagram.
Can't you make an exception?
I’m sorry, I can’t. You are all so adorable and it really breaks my heart to say no, but I want to keep it fair for everyone. If I make an exception, I have to make an exception for the next person too... you see where this is going. This would be extremely unfair to the people who do not ask for an exception but would still like to buy ears.
If there is an auction, how does that work?
The auctions take place on Instagram. I will announce the time and date of the auction post in my story / story highlight "Next Release". The starting bid is mentioned in the post. Bidding will be in the comments. I will place a comment there "Bid here", below you can place your bids. Bidding is in Euro (€), increased bid can be made in at least 5 € steps. You should tag the previous bidder so they get a notification when being outbid. I will delete comments, that don’t follow the rules. The auction usually ends after 24 hours. Payment will be done with Paypal, I will send a payment request for this purpose.